FAQ's

We've got you covered, check out The Silver Room's most asked questions!

Sustainability

Q: What material is your jewelry made out of?
A: Our jewelry is made out of 100% recycled sterling silver!
 
Q: Is recycled silver bad quality?
A: Nope! Recycled sterling silver looks just like non-recycled silver, and looks even better for the environment!
 
Q: How does using recycled sterling silver help the environment?
A: By using recycled materials, it dramatically lessens CO2 emissions, pollution, and energy levels used in production. 
 

Shipping & Returns

Q: How do I get free shipping?
A: Free shipping is offered on orders $100+
 
Q: How long will my order take to arrive?
A: Standard Shipping takes 5-7 business days! Can't wait? Opt for Express Shipping and get it in 1-2 business day!
 
Q: Can I return my order if I don't love it?
A: Yes, as long as it's within 30 days of your purchase!